• Express Delivery FAQ

    What is the difference between an ISCI and an Ad-ID filename?

    This is a good question as both ISCI (Industry Standard Commercial Identification) and AD-ID file naming both assist the broadcast industry to easily identify your spot across businesses.  What’s the difference? ISCI (Industry Standard Commercial Identification) File naming using the ISCI standard can be created by you during the production process however it is not […]

    How does the station know where my spot is coming from?

    As soon as your spot has been sent, our system will send a delivery/traffic notification to all required contacts at the station level. If there are any specific station contacts that need to be notified of your spot delivery, just let us know beforehand and we can add them to our notification list easily. It […]

    How will I know when my spot is delivered?

    Once your spot has been sent to the destination by our team, the Account Manager working with you will send a POD, or proof of delivery. This delivery confirmation not only provides the time stamp your spot was made available to the destination, it also provides the date and time the spot was downloaded at […]

    Why send my spots through Yangaroo instead of e-mail?

    Most e-mail services do not allow attachments over a certain size and in most cases, even compressed commercial spots are too large to send. All destinations also have their own formats and checks and balances that each spot must adhere to; since Yangaroo already has these requirements on-hand, each spot uploaded to us is automatically […]

    What is an ISCI?

    An ISCI is an alpha-numeric identifier assigned to a commercial spot and can be created by the sending agency. ISCI’s allow traffic departments to quickly match a spot up with its traffic instructions allowing them to identify and air the correct content. ISCI’s should not contain any special characters, be between 5-12 characters in length, […]

    Do I need to close-caption my spots?

    Closed-captioning is not required by law in the United States for commercial content so is optional. In Canada however, closed-captioning is mandatory for any commercial content to air. If closed-captioning is a service you’d like to add to your spot to increase its accessibility, contact [email protected] for further details. Follow us on LinkedIn –>

    What is a slate?

    Slates are placed before commercial content to provide the necessary information to traffic departments so that they can quickly and easily identify a spot. We recommend the following information be included on your slate: If you have any questions regarding slates or you’d like Yangaroo to add a slate to your spot for you, contact […]

    Ok, my spot has been uploaded. Now what?

    Great job!   Once your spot is received, our expert video team will start both automatic and manual quality control (QC) efforts to ensure your content meets broadcast standards.  If we see any issues, we’ll quickly notify you via email or phone with details of anything that may need to be fixed or present options to […]

    How do I get my spot to Yangaroo DMDS for delivery?

    It’s simple and easy to prepare your video spot!  YANGAROO’S DMDS platform has been designed to seamlessly integrate into your existing production workflows.  Prior to uploading, your video should be formatted with a 5 second slate and 2 seconds of black at the head, followed by the media.  More options available for uploading audio and […]